Frequently asked questions

What are your opening hours?

Monday to Friday 7:00am to 5:00pm, Saturday and Sunday 8:00am to 4:00pm. The kitchen stops taking hot food orders 30 minutes before close.

Where are you?

48 Harbour Lane, Riverton, next to the old post office.

Do you take bookings?

Yes, for groups of six or more. Email hello@bluekettle.example with the date, time and group size. We do not hold tables for one or two people.

Do you have vegan and gluten-free options?

Yes. Oat, soy and almond milk at no extra charge, and at least three gluten-free cakes daily. The detail — including what we cannot guarantee — is on the allergens page.

Is there Wi-Fi?

Free Wi-Fi for customers. Ask any staff member for the password.

Are dogs allowed?

Well-behaved dogs are welcome in the courtyard, but not in the indoor seating area. Assistance dogs are welcome everywhere.

Do you serve breakfast all day?

No. Breakfast is served until 11:30am on weekdays and until 1:00pm on weekends.

Do you sell your coffee beans?

Yes — 250g and 1kg bags of the house blend, the single-origin rotation and the decaf, at the counter or by subscription.

Can I hire the café for a private event?

Yes, on Sunday evenings. Fees, capacity and the corkage arrangement are on the private events page.

Do you have parking?

Two-hour street parking on Harbour Lane, and a paid car park behind the library two minutes away.

What is your refund policy?

If a drink is not right we remake it, no questions asked. If you would rather have the money back we refund to the original payment method within 14 days of purchase, and it usually lands in three to five business days depending on your bank.

Roasted bags cannot be returned once opened, because coffee is perishable — but if a bag is damaged or stale we replace it. Catering and event deposits follow the rules on their own pages.

Do you do takeaway and delivery?

Takeaway yes, all day. We are not on any delivery app and have no plans to be — the coffee does not survive the trip. Local bike delivery exists for bean subscriptions only.

Can I pay with cash?

Yes. Card, contactless and cash are all fine. There is no card surcharge and no minimum spend.

Do you have a loyalty scheme?

Every tenth hot drink is free, on a paper card stamped at the counter. No app, and the card does not expire.